Your privacy is our priority

1. Data collected

We only collect the information needed to deliver our services and protect your space.

• Name, email and phone
• Information needed to organise tributes
• Documents and archives you upload
• List of people to notify
• Interactions with the assistant Malaika

2. Use of data

Your data is only used to make the service more useful, more human and safer.

• Support you through the steps of bereavement
• Organise a secure space for your memories
• Send the notifications you requested

3. Sharing of data

We don't sell your data. Sharing it is limited to the needs of the service and remains controlled.

• Sharing with the providers you choose
• Compliance with legal obligations
• Transfer to partners bound by confidentiality commitments

4. Artificial intelligence

Malaïka, Milele's assistant, is an artificial intelligence provided by Anthropic (Claude model). Once you agree, before your first message, what you write to her is sent to Anthropic to answer you — along with, if you're signed in, the relevant information from your file of steps. Anthropic doesn't use it to train its models. Every answer can be reported to our team.

5. Security and retention

Your data is encrypted and stored securely. We only keep it for as long as necessary to provide the service, unless legally required.

6. Your rights

You can access, correct or delete your data at any time. To do so, contact us at:privacy@milele4ever.com

You can also delete your account and everything in it yourself, from your settings. How to delete your account